Education Policies

CLSI Education Courses and Webinars Policies

• Courses are guaranteed to be available for 3 years from the date of initial launch, or until the specific end date listed in the course description.
• Participants have 2 years from their purchase date to complete the course.
• Webinars are guaranteed to be available for at least 1 year from the date of the live webinar, or for as long as the related CLSI document is current and active. 
• CLSI reserves the right to continue availability of any course for an unspecified time period beyond the stated 1 or 3 year period when a) there is adequate demand and b) the information contained within the webinar remains relevant. 
• Courses may be updated when necessary to prevent dissemination of outdated information. Purchasers of a course do not have automatic access to updated versions. 
• Courses or webinars may be cancelled at any time if the content is deemed out-of-date, incorrect, or irrelevant.
• Cancellations and refunds are not available for courses or webinars.